Trade Accounts Terms & Conditions

In these trade account terms and conditions “we” or “us refers to Stove Industry Supplies Limited;  “you” means the person, form or company named on the trade account application form; and “our” or ”your” shall be construed accordingly.

This is an agreement between us and you to provide a trade account (the “Account”) which you can use to make purchases from our website, over the phone at 01253 397200 or via email at sales@stoveindustrysupplies.com.

You will be deemed to have consented to these terms by your signing of the application form and making a purchase.

This account is for trade credit only.  It is a non-regulated agreement and is such not governed by the Consumer Credit Act.

We will consider pursuing a prosecution against any individual(s) falsely applying or subsequently being granted credit in a consumer capacity.

1. When opening an account, First order must be paid for at the time of placing the order and then an initial credit limit of £500 will be allocated to you which can be reviewed upon request after several months of trading for accounts in good standing.

If you would rather not have credit and pay for your items as you purchase them this can be arranged.

2. You will be issued with a digital copy of our current catalogue (physical copies available on request) and will be granted access to the discounts available to you for purchase online when your account has been approved.

3. You will supply a relevant purchase order reference with every order, and we reserve the right to withhold delivery until receive that information.

4. You acknowledge and agree that that we are under no obligation to include any purchase order number(s) from you on our invoices.

5. Any invoice query should be submitted in writing via post (to 103-105 Mowbray Drive, Blackpool, Lancashire, FY3 7UN) or via email (to accounts@stoveindustrysupplies.com ) within 21 days from the date of the invoice otherwise the invoice will be deemed to have been accepted by you.

6. You can request digital copies of invoice(s) and statement(s) via email at accounts@stoveindustrysupplies.com

If you require physical copies, we reserve the right to charge £1 for each invoice/statement requested.

7. You will be given an invoice for any account purchases at the time of purchase and/or you will be sent a receipt with any goods delivered or when services are provided.

Please keep these for your records.

8. We will send you an invoice for each purchase via email and, unless otherwise agreed with you in writing, payment must be made by the last day of the month following the month in which the purchase was made.

Any payment to us must be in Pounds Sterling by way of cheque, BACS, Faster Payment or CHAPS or as otherwise notified by us to you.

9. If you present a cheque or other payment that is dishonoured or fails, we may debit your account with any charge or cost incurred by us as a consequence.

Payment Terms and Late Payment Consequences

10. The Customer agrees to adhere to the payment terms specified by the Company. Payment is due within the timeframe agreed upon at the time of sale or as stated on the invoice provided by the Company.

10.1. Late Payment Charges: In the event that any invoices are not paid in accordance with the Company’s payment terms, we reserve the right to charge an administration fee of £20.00. Additionally, interest charges will be levied at a rate of 8% per annum on all outstanding invoices beyond our terms. These charges are intended to compensate the Company for the additional administrative burden and loss of income resulting from late payments.

10.2. Indemnification for Recovery Costs: The Customer shall indemnify the Company against all costs (including legal costs) and expenses incurred by the Company in recovering amounts due from the Customer or exercising its rights under these terms. This includes any administration fees incurred if the Company refers any late or non-payment issues to its legal team or collection agents. The indemnification obligation covers the full extent of costs required to ensure the recovery of debts, including but not limited to legal proceedings, collection agency fees, and direct administrative efforts undertaken by the Company to secure payment.

10.3. The Company’s right to charge these fees and interest does not waive its right to pursue any other remedies available under the law to recover the amounts due.

11. Even if we have provided you with credit previously, we reserve the right to refuse to complete any order if the account payment is overdue or not in good standing.

12. If the organisation in whose name the Stove Industry Supplies Trade Account will be held is (a) a company, and you are a director of the company, or (b) an LLP and you are a member of that LLP, you will personally guarantee the performance of all current and future financial obligations to Stove Industry Supplies Ltd (including any subsequent increase(s) in the credit facility extended to the organisation).

13. You may not withhold payment of any invoice or other amount due to us by reason of any right of set off or counterclaim, which you may have or allege to have.

We shall always be entitled to set off any debt or claim which we may have against you against any sums due from us to you.

14. The goods shall be at your risk.  In spite of delivery having been made, ownership of the goods (also known as “Title”) shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to use from you.

Until Title of the goods passes from us, you shall; (i) not be entitled to use the goods; (ii) safely hold the goods for us; (iii) return the goods to us immediately of we ask you to; and (iv) be liable to us for any loss, damage or destruction of the goods.

In addition, until the title of goods passes form us to you, you shall store the goods at your own costs, marked in such a way that they are clearly identified as our property. You grant, and in the case of third parties, shall procure, the company and its agents and employees irrevocable licence at any time to access and enter any premises where the goods are, or may be stored, to inspect, repossess and remove them.

15. The format of our invoices and statements communicated to you will solely be dictated by us and we will not enter into any variation of our format unless these proposed variations are submitted to us in writing at least six months in advance and are expressly agreed by us.

Any cost of an agreed variation shall be borne by you unless expressly agreed otherwise.

16. You will be sent, unless agreed otherwise, monthly statements which show details of all purchases that have been charged to the account.

This will be sent electronically via the email provided on account creation.

If these need to be sent to a specific email address (i.e. your accounts department) please email accounts@stoveindustrysupplies.com with the details.

17. We may close the account at any time, at our sole discretion, with immediate effect.

We may close the account at any time with immediate effect on us giving you notice verbally, or in writing if you exceed your credit limit or if you break any of the terms and conditions on which you purchased goods or if any of the following happens (or we reasonably believe it is likely to happen):

17.1. If you are a company any step, application, order, proceeding or appointment for a distress, execution, composition or arrangement with creditors, winding up, dissolution, administration, receivership (administrative or otherwise) or bankruptcy is taken or made, or you are unable to pay your debts; or

17.2. If you are an individual, you die or any step, application, order, proceeding or appointment for execution, composition or arrangement with your creditors, or for bankruptcy is taken or made or you are unable to pay your debts; or

17.3. If you are a partnership, any step, application, order, proceeding or appointment for execution, composition or arrangement with creditors, winding up, dissolution, administration, receivership, (administrative or otherwise), bankruptcy is take or made or you are unable to pay its debts as they fall due.

If your account is closed, you will become liable to pay any outstanding amount on the account immediately upon request from us to do so.

18. You may end this agreement at any time by giving us notice provided there is not outstanding balance on your account.

19. You must inform us immediately if you become aware that the account is being misused, whether fraudulently or in any other way; or the Account statement appears to wrongly include any items or services.

Until you notify us of these events, so we can stop the account from being used and investigate the misuse, you will be liable for any losses we suffer as a result of the misuse of the account.

Where we have good reason to do so, we may restrict, suspend, or cancel the right to use your trade account.

20. We shall not (under the fullest extent permitted by law) be liable to you under this agreement (including if we are unable to comply with out obligations due to events beyond our reasonable control).

21. We may send any notice to the address specified on your application for, any trading addresses have, or at any other address you have notified to us.

You must tell us if you change address.

Our contact details are:

–    Email: accounts@stoveindustrysupplies.com

–    Phone: 01253 397200

–    Post: Stove Industry Supplies Ltd, 103-105 Mowbray Drove, Blackpool, Lancashire, FY3 7UN.

Any notices will be sent by post and will be deemed as served 2 working days after the date of posting.

If we relax any terms, this may just be a temporary measure or special circumstance and we may strictly enforce the term(s) again at any time.

22. We may vary these terms on giving you 30 days’ written notice, and no other variations shall be valid unless agreed by you and us in writing.

23. We will any personal information provided in accordance with all applicable laws and regulations that relate to data protection and privacy.  This includes the EU General Data Protection Regulation and as otherwise permitted by law.

24. This agreement shall be governed and construed in accordance with the law of England and Wales and all disputes arising in connection with the Contract shall be submitted to the non-exclusive jurisdiction of the English Courts.

If the customer is domiciled in Scotland (according to the Civil Jurisdiction and Judgments Act 1982) or goods are delivered to the customer in Scotland, the Company may elect that the Contract be governed by and construed in accordance with Scottish law and/or all disputes arising in connection with the Contract shall be submitted to the jurisdiction of the Scottish Courts.